An Agent(s) is an AI-powered Chatbot by that is able to have human-like conversations. You can create multiple Agents for different objectives such as Sales Agent and Q&A Agent.

“Credits” refer to the number of interactions your AI has with your customers or prospects. Each interaction, for example an answer from the AI to a customer costs 1 credit while follow up messages the AI creates cost 5 credits.

Each plan comes with a set number of credits. For instance, the Monthly Free tier allows for 50 credits, Standard provides 1,000, the Premium with 5,000, and the Growth plan has 20,000 credits.

You can also Topup with extra credits on any plan, in case your credits exhaust before your plan renews.

Neexa has a dashboard that allows you to upload Documents about your business or products, You can also teach it with your website pages or use plain text entry. All the infomation is is editable and the training/learning process takes a few seconds after you have added it.

Absolutely! While Neexa.ai was primarily designed as a sales agent, It allows you to create secondary Neexa bots with the Role of “Support Assistant”, making its primary role one of assisting your customers solve issues.

This will depend mostly on your source of information for the AI and your Website’s platform/CMS. If you already have information on your website or have it in the document, it can take up to 5 minutes for the AI to learn since it does the heavy lifting. The integration with your website will equally take less than 5 minutes especially if you have a wordpress website because we have a WordPress plugin, so it takes averagely 10 – 20 minutes to set up, Test and Intergrate.

Our WhatsApp integration leverages Meta’s WhatsApp Business API to receive and send messages. This enables your AI respond to WhatsApp messages people send you via their WhatsApp accounts. You will see all messages in your dashboard and you can use the “Human Takeover” feature to engage the people Human-to-Human as you see fit.