Features Making B2C Sales Automation Effortless

Neexa is afully Autonomous CRM, powered by AI, working 24/7 to engage customers on your website or social platforms, follow up consistently, and turn conversations into paying customers —24/7.

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Features Making B2C Sales Automation Effortless

AI-Powered Chat that Converts

Transform casual website visitors and social media inquiries into loyal customers with Neexa’s AI chat, designed to provide fast, personalized conversations and help you close more sales effortlessly.

Human-like Conversations

Neexa creates natural, engaging chats that sound human. Build trust with your customers and keep them coming back.

Instant Response & Resolution

Deliver the answers your customers need exactly when they need them. With Neexa, there’s no waiting —just instant help.

Human Takeover

Seamlessly jump into conversations whenever needed. Perfect for building relationships in critical moments.

Custom Instructions

Tailor Neexa to sound like your business. From tone to FAQs, it’s fully customizable to match your brand’s personality.

Chat History

Every conversation the AI has with your prospects or customers is saved and easily accessible in the Neexa dashboard.

24/7 Service

Neexa never sleeps, ensuring your customers always have someone to talk to, no matter the time, and ensuring your business is open and thriving —24/7.

Autonomous CRM and Follow Ups

Neexa tracks, organizes, and nurtures your prospects and customers automatically —ensuring you never miss a sales opportunity.

CRM & Analysis

Neexa’s AI evaluates every conversation to identify who’s ready to buy, who needs nurturing, and who’s not ready yet. This data-driven approach powers its autonomous actions: following up with prospects, request human intervention when needed, or marking the sale as lost —effortlessly managing your pipeline 24/7.

CRM & Analysis

Neexa’s AI evaluates every conversation to identify who’s ready to buy, who needs nurturing, and who’s not ready yet. This data-driven approach powers its autonomous actions: following up with prospects, request human intervention when needed, or marking the sale as lost —effortlessly managing your pipeline 24/7.

CRM Dashboard & Monitoring

The CRM dashboard is where Neexa’s AI will post updates on each deal, follow-up messages, status updates and it’s decision-making process. You also have human intervention here.

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Multi-Channel Integrations

Engage with your customers on the platforms they use most.

Website

Engage visitors directly on your website, answering their queries and converting them into customers—day or night.

Email

Seamlessly respond and follow up with prospects via email, ensuring timely communication with your prospects.

WhatsApp

Connect with customers on WhatsApp, offering instant responses and driving conversions on their preferred platform.

Instagram

Respond to inquiries and nurture leads from Instagram MDs, turning social interactions into sales opportunities.

Facebook Messenger

Engage customers on Facebook Messenger, providing personalized support and follow-ups in real time.

API Access

Easily Integrate Neexa with your systems using our API access, for a smooth flow of data across platforms.

Conversational Data and Lead Collection

Capture key customer details through intelligent, natural, engaging conversations, and convert more leads into loyal customers.

  • A Smarter way to Collect Data & Leads

    Neexa seamlessly gathers customer information such as names, emails, phone numbers, and more—through natural, engaging conversations. This ensures every interaction drives follow-ups and increases sales autonomously.

  • Monitoring & Data Export

    Access a comprehensive dashboard showing all collected leads and their details. You can review an overview of the data and export it effortlessly into an Excel sheet for external use, providing flexibility and control.

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Easy Training and Setup

Setting up Neexa is straightforward. Simply enter plain text, upload documents, or scrape your website, and the AI instantly learns about your business and how to represent it; Ready to engage customers, answer questions, and boost your sales.

Most Ideal Formats: Spreadsheets, PDFs, and Text files.

File-pdf File-csv File-excel Globe Copy

Reporting & Statistics

Get an overview of your Neexa’s performance with real-time and historical insights into customer engagement, sales activity, and AI efficiency.

Conversations & Chat

An overview of conversations, response count, average messages per interaction, and more.

CRM Overview

Monitor closed deals, follow-ups in progress, human intervention needs and more,  across all platforms.

Data Collection & Leads

Get an overview of generated data and which platforms they are caming from, all in one place.

General Statistics

View metrics, including website-to-conversation rates, website traffic, human takeovers, etc.

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The Extras that Elevate Your Business

Neexa goes beyond automation to ensure your sales process is fully optimized, seamless, and completely hands-off.

Mobile App

Monitor your AI with Neexa’s mobile app for Android. Track key insights, review customer interactions, and take over any conversation whenever needed —on the go. (Coming soon to IOS)

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Notifications

Stay informed with instant WhatsApp or email updates.

Neexa keeps you in the loop for new conversations or major milestones, like when human oversight or takeover is requested, so you can step in.

Custom API Access​

Integrate Neexa seamlessly with your current tools using our custom API.

Sync data across platforms automatically, ensuring uninterrupted workflows without requiring any manual effort

99.9% Uptime​

Neexa’s robust infrastructure ensures uninterrupted service.

With advanced load balancing and continuous monitoring, your AI sales agent is always ready to engage, and keeping your sales running smoothly.

Security​

Neexa uses state-of-the-art security protocols to keep your data safe.

From encrypted conversations, secure integrations, to using only top cloud hosting services, your business and customer information is safe.

Customer Success​​

Neexa is committed to driving your sales success.

From priority support, and expert recommendations, to performance reviews, we proactively ensure your AI is optimized for best results.

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