Yes. Neexa connects Gmail to Neexa so AI agents can help answer routine enquiries, organise context and support timely follow-up.
The challenge
Student email becomes fragmented when context and ownership stay inside individual inboxes
Recruitment, admissions and support teams need the relationship around the email, not only the latest message.
Connect Gmail student enquiries to AI agents and a shared inbox so educational institutions can respond, follow up and retain complete conversation context.
How it works
Make every student email easier to understand and act on
Connect Gmail to Neexa so AI agents can help answer routine enquiries, organise context and support timely follow-up. Teams work from a shared view of the conversation and can take control whenever an email needs judgment or a personal response.
AI operating model
Let AI answer routine email and continue follow-up from the relationship context
Connected Gmail conversations give agents and teams the history needed for a relevant response and next action.
AI agents answer routine Gmail enquiries, identify needs, collect information and continue follow-up using available relationship context. Teams take over when the email requires judgment, authority or a personal response.
Practical outcomes
Coordinate student email with clearer context, follow-up and handover
Neexa connects Gmail conversations with the wider student relationship, giving educational institutions more context than a conventional email inbox. AI agents can help answer routine enquiries, identify what a student needs and keep follow-up moving, while teams see the conversation history and related information in one shared view. This makes email work easier to coordinate across recruitment, admissions, engagement and support.
Most Asked Questions about Gmail
Through Gmail, Neexa's AI agents can answer routine questions, collect useful information, continue contextual follow-up and route work that needs staff attention.
Gmail conversations appear in Unibox and connect to the relevant CRM relationship, so AI agents and staff can continue the work with shared history and ownership.
Yes. Staff can take over a Gmail conversation in Unibox with the channel history and relationship context intact, then continue, assign or route the work through the connected workflow.
Unibox, CRM and AI Agents provide the core Gmail connection. Admissions, Marketing, Forms and Student Help Desk & Case Management can use the resulting conversation and relationship context in their workflows.
Take the Next Step with Neexa
See Neexa in Action
See how Neexa can help your institution grow enrollments, improve student experience, and reduce manual work by automating inquiries, follow-ups, and support, across multiple channels.
Get Started Now
Turn more student interest into admissions and institutional growth, while reducing repetitive work for your team.
Take your Institution to the Next Level with AI
Neexa does more than Gmail
Connect more of your institution’s tools and data so teams can act from one shared context.
Chat Portal
Give students an AI chat portal where every conversation can continue
The Neexa Chat Portal gives students a consistent place to ask questions and continue conversations over time. Institutions can use public or authenticated access while AI agents provide contextual help and preserve conversation history, follow-up and staff handover.
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Facebook Messenger
Use AI agents to move Facebook enquiries into the student journey
Neexa brings Facebook Messenger into a connected student engagement workflow. AI agents answer routine enquiries, collect information and support follow-up, while staff retain the conversation context needed to continue the relationship alongside other connected channels.
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Instagram DM
Turn Instagram interest into connected student conversations with AI agents
Neexa turns Instagram interest into connected student conversations. AI agents answer common questions, collect useful details and keep follow-up moving, while teams retain relationship context and coordinate enquiries with other channels in Unibox.
Explore Instagram DM
Microsoft Email
Connect Microsoft student email to AI-powered action and follow-up
Neexa brings Microsoft email into a connected student engagement workflow. AI agents support routine responses and follow-up, while recruitment, admissions, engagement and support teams work from shared conversation history instead of isolated mailboxes.
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Other Email
Bring institutional email into one AI-powered student workflow
Neexa connects compatible email accounts through IMAP and SMTP, extending shared student engagement beyond Gmail and Microsoft email. AI agents support routine enquiries and follow-up while teams retain the context needed to continue conversations across recruitment, admissions, engagement and support.
Explore Other EmailWeb Widget
Turn every website visit into a useful student conversation with AI
The Neexa Web Widget turns website interest into connected student engagement. AI agents use approved institutional knowledge and page context to answer questions, collect useful details and keep enquiries and next actions connected for recruitment, admissions, engagement and support teams.
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Real-life Results & Revenue
This is how organizations are accelerating their growth.
80%
Time Saved
Neexa enabled us to set up an AI, and the calls to the office line dropped by close to 80%.
52%
Revenue Increase
We integrated Neexa for our website. Six months in, our website sales have increased by 52%!
Take the Next Step with Neexa
See Neexa in Action
See how Neexa can help your institution grow enrollments, improve student experience, and reduce manual work by automating inquiries, follow-ups, and support, across multiple channels.
Get Started Now
Turn more student interest into admissions and institutional growth, while reducing repetitive work for your team.