Yes. The Neexa Web Widget turns website interest into connected student engagement.
The challenge
Website interest disappears when visitors cannot get relevant help in the moment
Prospective students often browse programmes, admissions information and support content before they are ready to contact a team directly.
Without contextual help, visitors leave with unanswered questions or submit disconnected enquiries that staff must reconstruct later. The Web Widget lets the conversation begin on the page where interest already exists.
How it works
Turn every website visit into a useful student conversation
Add Neexa to institutional web pages so students can ask questions without leaving the site. AI agents use approved knowledge and Web Page Intelligence to understand the page, respond in context, collect useful details and hand work to staff when personal judgment is needed.
AI operating model
Let AI answer from institutional knowledge and the page being viewed
Web Page Intelligence gives the agent page-specific context alongside approved institutional knowledge.
AI agents answer page-relevant questions, collect useful details and connect the enquiry to follow-up or staff attention. Teams take over when the visitor needs judgment, unpublished information or personal guidance.
Practical outcomes
Convert more website interest into known enquiries and follow-up
Neexa helps schools, universities and other educational institutions turn website interest into organised student engagement. The web widget gives visitors a convenient place to ask questions, while AI agents use approved knowledge and the context of the page they are viewing to respond more usefully. Enquiries, collected details and next actions can move into the same shared workflow, giving teams clearer context and fewer disconnected conversations.
Most Asked Web Widget Questions
The web widget gives visitors a convenient place to ask questions, while AI agents use approved knowledge and the context of the page they are viewing to respond more usefully.
Web Widget conversations appear in Unibox and connect to the relevant CRM relationship, so AI agents and staff can continue the work with shared history and ownership.
Yes. Staff can take over a Web Widget conversation in Unibox with the channel history and relationship context intact, then continue, assign or route the work through the connected workflow.
Unibox, CRM and AI Agents provide the core Web Widget connection. Admissions, Marketing, Forms and Student Help Desk & Case Management can use the resulting conversation and relationship context.
Take the Next Step with Neexa
See Neexa in Action
See how Neexa can help your institution grow enrollments, improve student experience, and reduce manual work by automating inquiries, follow-ups, and support, across multiple channels.
Get Started Now
Turn more student interest into admissions and institutional growth, while reducing repetitive work for your team.
Take your Institution to the Next Level with AI
Real-life Results & Revenue
This is how organizations are accelerating their growth.
80%
Time Saved
Neexa enabled us to set up an AI, and the calls to the office line dropped by close to 80%.
Michael Niyitegeka
Executive Director at Refactory
52%
Revenue Increase
We integrated Neexa for our website. Six months in, our website sales have increased by 52%!
Isaac Ssebadduka
Digital Marketer at SPOUTS International
Neexa does more than Web Widget
Connect more of your institution’s tools and data so teams can act from one shared context.
Chat Portal
Give students an AI chat portal where every conversation can continue
The Neexa Chat Portal gives students a consistent place to ask questions and continue conversations over time. Institutions can use public or authenticated access while AI agents provide contextual help and preserve conversation history, follow-up and staff handover.
Explore Chat PortalFacebook Messenger
Use AI agents to move Facebook enquiries into the student journey
Neexa brings Facebook Messenger into a connected student engagement workflow. AI agents answer routine enquiries, collect information and support follow-up, while staff retain the conversation context needed to continue the relationship alongside other connected channels.
Explore Facebook MessengerGmail
Use AI agents to understand, answer and advance every student email
Neexa connects Gmail conversations to the wider student relationship. AI agents answer routine enquiries, identify needs and continue follow-up, while recruitment, admissions, engagement and support teams work from shared conversation history and relationship context.
Explore GmailInstagram DM
Turn Instagram interest into connected student conversations with AI agents
Neexa turns Instagram interest into connected student conversations. AI agents answer common questions, collect useful details and keep follow-up moving, while teams retain relationship context and coordinate enquiries with other channels in Unibox.
Explore Instagram DMMicrosoft Email
Connect Microsoft student email to AI-powered action and follow-up
Neexa brings Microsoft email into a connected student engagement workflow. AI agents support routine responses and follow-up, while recruitment, admissions, engagement and support teams work from shared conversation history instead of isolated mailboxes.
Explore Microsoft EmailOther Email
Bring institutional email into one AI-powered student workflow
Neexa connects compatible email accounts through IMAP and SMTP, extending shared student engagement beyond Gmail and Microsoft email. AI agents support routine enquiries and follow-up while teams retain the context needed to continue conversations across recruitment, admissions, engagement and support.
Explore Other Email
Take the Next Step with Neexa
See Neexa in Action
See how Neexa can help your institution grow enrollments, improve student experience, and reduce manual work by automating inquiries, follow-ups, and support, across multiple channels.
Get Started Now
Turn more student interest into admissions and institutional growth, while reducing repetitive work for your team.